Support

We're here to help.

Contact us

For any question, bug report, or feedback, email [email protected]. We aim to reply within 2 business days.

Frequently asked questions

Does SitterBrief require an account or internet connection?

No. SitterBrief works entirely offline. There's no sign-up, no login, and no internet connection required to use it.

Where is my data stored?

Everything you enter — pet profiles, house information, and contacts — is stored only on your device. We have no server and never receive your data. See our Privacy Policy for details.

Does my pet sitter need to install SitterBrief?

No. Your sitter just receives the card you share (by Messages, WeChat, AirDrop, print, or PDF) — they don't need the app or any account to read it.

Is SitterBrief really free?

Yes. There is no subscription, no in-app purchase, and no paywall. You can create as many pet profiles as you need.

What if I need to update the card after a trip has already started?

Just open the app, edit whatever changed, and share it again — the same way you did the first time.

Can I use SitterBrief for more than one pet?

Yes. You can build a profile for each pet, and choose which ones to include when you generate the card.

支持（中文）

联系我们

任何问题、Bug 反馈或建议，请发送邮件至 [email protected]，我们将在 2 个工作日内回复。

常见问题

SitterBrief 需要账号或联网吗？

不需要。SitterBrief 完全离线运行，无需注册、无需登录，也不需要联网即可使用。

我的数据存在哪里？

你填写的宠物档案、房屋信息和联系人，全部只存在你自己的设备上。我们没有服务器，也不会收到你的任何数据。详见隐私政策。

照看人需要安装 SitterBrief 吗？

不需要。照看人收到的只是你分享出来的那张交接卡（通过信息、微信、AirDrop、打印或 PDF），阅读它不需要安装 App 或注册任何账号。

SitterBrief 真的免费吗？

是的。没有订阅、没有内购、没有付费墙，可以建任意多个宠物档案。

出行已经开始后想更新交接卡怎么办？

打开 App，改动有变化的字段，再分享一次即可，和第一次操作方式完全一样。

可以同时管理多只宠物吗？

可以。每只宠物都可以单独建档，生成交接卡时可以选择要包含哪几只。