Frequently Asked Questions

The following FAQs are intended to provide more in-depth technical information about our application.

If you can’t find what you’re looking for, you can send an email to us: [email protected] .

How to enable Focus Mode and Markdown Typing?

On the desktop, you can hover your mouse on the menu button to see these options. On a mobile device or tablet, you can double-tap the editor area with two fingers to open the menu.

How to use Markdown Typing?

You can type some shortcut to set the format you want. Complete list of available shortcuts:

# Headers
**Bold text**
*Italic*
***Bold italic***
~~Strikethrough~~
- Bullet points
1. Numbered lists
[] Todos(Checkbox)
[]() Links
> Blockquote
`Inline code block`
```
Fenced Code block
```
--- Horizontal Rule

How does the purchase record take effect?

If you purchase the Plus on a device, the purchase record will be tied with your currently sign in cloud account.

If you haven't sign in to any cloud account after a successful purchase, please sign in as soon as possible.

What should I do if there is a note conflict?

Orange Notes has implemented a sync algorithm which can largely lower the risk of sync conflict. However, in rare circumstances, a note will conflict with the one on the cloud. This might happen when:

• The network between your device and cloud platform is slow.
• A note is edited on two devices at the same time.

When it happens，conflicted notes category will show in the sidebar, at the same time the note itself will show a lightning ⚡ icon near the note title. The app will provide multiple resolve solutions based on different conflict cases. When you open the conflicted note, you will see the options shown on the right-side panel of the editor.

To lower the risk of conflict, when possible, before editing the note please wait until the note has been fully updated.